Tea and Timbits

Our Grand Plan to Help You Make a Grand Plan

New year, new goals... new excuses? Not this time!

We kick off 2026 by diving headfirst into the warm, welcoming waters of strategy and planning. In this episode, we dust off the whiteboards, dodge post-holiday flu bugs, and talk through how to build a practical, personal, and professional plan that doesn't fall apart by February.

We talk about goal-setting without the guilt, building accountability structures that work, and why writing things down (on actual paper!) still rules. Whether you're aiming to...

It’s New Year’s Eve, and as usual - one of us is in London, one of us is in Toronto, and—purely coincidentally :) —both of us are holding a glass of something barrel-aged. In this slightly longer, slightly looser year-end episode, we look back on what actually worked in the past year and look ahead to what might work next year—assuming we show up and do the work.

We talk personal branding without the buzzwords, why LinkedIn hygiene is a real thing (sorry), and how discipline quietly beats optimism every single time. We also reflect on...

It’s Christmas Eve, one of us is in Toronto, the other is knee-deep in European holiday food… and somehow we still end up talking about sales teams fudging numbers and why your calendar might be the most important tool you own.

In this episode, we get a little festive before diving into a very real leadership issue: people cutting corners, chasing short-term wins, and quietly torching long-term trust. From dodgy CRM data to “camera-off but definitely-on-the-sofa” meetings, we’ve seen it all — and yes, we’ve learned a few lessons the hard way.

From there, we pivo...

This week we embrace the chaos of teamwork and tech tools — and somehow make sense of it all. From "vibe coding" with Replit (yes, it’s a thing) to CRM philosophies, sales toolboxes, and the mysterious magic of CDPs, we reflect on the tools that actually help teams get stuff done.

We dive into:

Why English is the new coding language

The magic of cloud collaboration (and the rage when it goes wrong)

What a “Sales Toolbox” is and why it should still exist

How to avoid death-by-governance when using em...

In this episode we bravely wade into the world of CRMs — not the most glamorous topic, but definitely one that can make or break your business sanity. We kick things off with a cautionary tale about mysterious contract clauses (spoiler: they weren’t included, but were somehow still binding?), before diving into the myth that picking the "right" CRM tool is the secret to sales success. Spoiler #2: it’s not.

We explore why your CRM should enable your team — not just generate pretty reports for the execs — and why bad implementation often starts with a tool and not your a...

In this episode, we kick off our new series on technology and tools by diving headfirst into the buzz (and occasional chaos) surrounding AI. From echoey mics to echo chambers of bad RFPs, we talk about the real-world applications, risks, and etiquette of using AI in business. Scott shares hard-won wisdom from the trenches of proposal hell, while Andy questions whether AI wrote that overly nice email you just got. We break down how to use AI responsibly, why business accounts matter, and the importance of keeping your human voice in a machine-assisted world. Come for the tech talk...

In this episode, we go from nostalgic concerts to cold, hard conversions as we break down pipeline stages that actually move the needle. Spoiler: ticking boxes and wishful thinking won’t cut it. We riff on why your pipeline should be guided by buyer behavior (not your internal task list), how to avoid zombie deals haunting your CRM, and the magic of knowing when to walk away. Plus, Andy has a mini identity crisis after realizing our podcast is basically a touring rock band without the groupies.

Join us for laughs, practical insights, and a dash of mi...

This week we go deep (well, as deep as we ever go) on target market analysis—or as we like to call it, “the thing that stops you from chasing every shiny object on the internet.” We unpack the difference between total addressable market (a.k.a. the fantasy) and actual target market (a.k.a. the people who might pay you this year).

Scott shares a cautionary tale from a Chicago business trip turned unexpected road trip to Toronto, and we both make the case for being in the room—yes, despite our love for comfy sweatpan...

We’re back and celebrating two whole years of Tea & Timbits! 🎉 And what better way to mark the occasion than by talking about one of the driest-yet-most-vital topics in business development: forecasting and pipeline management?

In this episode, we kick things off with a tale of boardroom betrayal and the ever-predictable rise of internal politics (spoiler alert: it doesn’t end with a contract). Then, we dive headfirst into the murky waters of sales forecasting. Is it useful? Is it theatre? Turns out... it's both.

We unpack:

Why most forecasts are a polite fiction...

In this episode, we toss aside the spreadsheets and strategy decks to talk about something more primal—like whether we can still function after a Spartan race or a surprise Swedish frost. We explore how keeping your body moving (even if just to the fridge) can lead to a sharper mind, better leadership, and fewer contracts that make you want to cry in legalese.

We also poke fun at those hyper-polished health gurus and their “12-week miracle” programs that ignore little things like time zones, toddlers, and the trauma of delayed flights. Instead, we keep it real—hydratio...

Ever feel like your content plan is just a fancy spreadsheet collecting digital dust? In this episode, we explore why so many businesses struggle to build and stick to a content or branding strategy — and how to fix it before everything catches fire (metaphorically... hopefully).

We share a real-world example of a top-tier company that hit rock bottom due to a missing sales plan, zero accountability, and more Excel spreadsheets than actual action. From shock-and-awe interventions to brainstorming your way to 52 weeks of content in just 2 hours, we’ve got tips, tough love, and a few chuckles alon...

In this episode, we dive into the thrilling (yes, thrilling!) world of personalization in business—how to nail it without making people feel like they're being followed by a marketing drone. We share tales from the trade show trenches, wrestle with the fine line between helpful and creepy, and explore how to read the digital tea leaves your prospects leave behind.

You’ll hear us break down:

Why being genuine beats being polished (slides out of order? Still gold!)

How to use website analytics without looking like a stalker

The three laye...

From Milwaukee trade show floors to global maritime boardrooms, we reflect on what it really means to know your audience—and why that tired phrase doesn't cut it anymore.

We chat about the power of segmentation beyond just industry buckets, the magic of micro case studies, and the real MVP of modern marketing: resonance. Plus, we spill the tea on how AI can help personalize messaging without sucking your soul dry.

If you’ve ever screamed into the LinkedIn void wondering why no one clicks your beautifully crafted content… this one’s for you.

In our (yes, we made it—cue the confetti!), we kick off our October theme: Content & Branding Strategies by diving headfirst into the wild world of mapping the buyer journey. If you’ve ever thrown up your hands mid-sales cycle yelling, “Why are they ghosting us?!”, this one's for you.

We reflect on our own trade show tales (some glorious, some...not), break down why most buyer journeys resemble spaghetti more than a staircase, and explore how to build a revenue-operating system that actually makes sense. We cover why cross-functional input is crucial, how AI tools can (actually...

In this episode, we leap headfirst into fall — aka the “Business New Year” — and trade show season. We spill the beans on prepping for events, navigating awkward booth chats, and following up without sounding like a desperate ex. Andy shares a cautionary tale about a supplier who nose-dived from hero to horror story, reminding us all how fragile reputation can be. Meanwhile, we debate whether booking a follow-up at a cocktail party is charming or just weird. If you’re gearing up for conference chaos, this one’s for you.

It’s the Business New Year and we’re kicking things off with a globe-trotting topic—international expansion! This week, one of us is podcasting from a Polish hotel (with surprisingly good Wi-Fi), and we’re diving into the joys of taking your business beyond borders.

We unpack everything from AI-enhanced productivity to why blindly opening a foreign office is the corporate equivalent of ordering sushi at a gas station. You'll learn why your ideal buyer matters more than red tape, the pitfalls of hybrid models, and how to tell if a country is ready for what you're s...

We’re back from our weather updates across the globe (you're welcome) to kick off the “Business New Year” with a bang—or at least with fewer bad pitches. In this episode, we dig into the surprisingly elusive art of customer experience and why your 20-slide company history isn’t winning you any deals.

Andy shares a story of a pitch so generic it could've been written by a chatbot in 2011, and we riff on how tailored value, consistency, and cross-functional support are the real MVPs of customer loyalty. We also dive into why renewal doesn't always mean contr...

We’re declaring September the Business New Year and kicking off Q4 like it’s January 1st — minus the gym membership guilt and broken resolutions. In this episode, we talk about how to reset after the summer slowdown, re-energize your team, and approach the last quarter with purpose and momentum.

Scott shares how a casual conversation with his wife turned into a full-blown account growth strategy (and a two-page template), while we both reflect on how September offers a clean slate — for planning, refocusing, and maybe even getting the team to cook something that doesn’t involve a microwav...

In this episode, we take on the sometimes awkward, often misunderstood world of probationary periods. Are they necessary checkpoints or just a corporate commitment-phobe’s way of saying “it’s not me, it’s you”? One of us thinks they’re essential for building trust, the other thinks they’re a lazy crutch for indecisive leaders. Spoiler: it gets spicy.

We also share a hilarious cautionary tale involving a sales call, a window manufacturer, and a near-existential panic about phishing scams—because apparently, trying to be productive is now a security risk.

Whether you're hiring, being hired, or...

In this episode of Tea and Timbits, we get a painfully relatable tale of legal déjà vu, where Scott finds himself buried in contract markup mayhem. Spoiler: ChatGPT didn’t save him, but it was close.

Then we shift gears and dive into the real meat: how to onboard new sales hires by fostering collaboration between sales, marketing, and finance. We explore why alignment isn’t just HR’s problem and how onboarding needs more than product knowledge—it needs a unified commercial culture. Plus, should marketing meet your new hire before they start? We debate it. Polite...

In this episode of the T & Timbits podcast, we finally tackle the meat of hiring effective salespeople. After an onboarding-first approach in the last episode, we now shift focus to recruitment—and oh boy, it's not about just getting anyone through the door.

We talk about the critical (and often overlooked) difference between hiring for what someone has done versus what they can do in your business. There’s a deep dive into role plays, video applications, coachability tests, and how to sniff out the difference between a true sales hunter and someone who’s been coasting on tea...

This week, we ditched recruitment for a hot sec and dove headfirst into the wild world of onboarding. But not the “here’s your laptop, now good luck” kind — we’re talking mutual accountability onboarding. You know, that rare unicorn where both the company and the new hire actually know what’s going on.

We unpack the difference between ticking boxes and setting up humans to succeed, share a “we almost lost a client story” (don’t worry, it ends well), and explore how onboarding should be an ongoing conversation — not a one-and-done HR ritual. Whether you're hiring, being hired...

In this bonus July episode, we explore what it means to live in a state of constant evolution (and how a flat tire can be surprisingly enlightening). From late-night roadside reflections to the business lessons hiding in market stagnation, we talk about shifting mindsets from doers to leaders, and operators to guides. It's part strategy, part therapy, and—let's be honest—part coping mechanism for when your growth chart flatlines. If you're wondering why your business feels stuck despite working harder than ever, this one's for you.

In this episode, we tackle the not-so-delicate balance between productivity and well-being—with a cold drink in hand and a not-so-healthy snack probably nearby. We reflect on how our physical habits (or lack thereof) affect our minds, our work, and our leadership. From beer-fueled guilt trips to dodging fast food temptations at youth baseball tournaments, we share personal stories and self-deprecating truths about finding moderation in the madness. Whether you're a leader trying to set a better example or just someone who forgot what a glass of water looks like, this one's for you. Spoiler: taking a solo cinema tr...

Culture isn't what you preach—it's what you permit.

In this episode of Tea & Timbits, we (Scott from steamy Toronto & Andy from the melting UK) talk about the collision of personal boundaries, burnout, and business culture.

Andy admits he planned an amazing music festival and accidentally ghosted his own well-being. We ask: what happens when you bring that same energy—or lack of it—into your workplace?

Key takeaways:

You can't build a high-performance team in a low-standards culture

Boundaries aren't barriers—they're your foundation

Sometimes, you're just in...

We wore our Blue Jays colors and accidentally stumbled into one of our most useful conversations yet!

This week on the Tea and Timbits podcast, we talk about:
⚾️ Celebrating wins (like beating the Yankees—sorry not sorry)
🧠 The value of a "clarity break" — 30-60 mins of unplugged time with just your thoughts and a pen
📉 Why busy ≠ productive
🤯 How leadership without clarity hurts culture (and possibly your calendar)

We even admit we don’t always practice what we preach… but hey, awareness is the first step, right?

So take a pause, ditch the noti...

This week on Tea & Timbits, we’re tackling that mysterious, all-powerful force known as “culture”—you know, the thing that happens when you're not in the room but still shapes how people act, collaborate, and react when someone leaves dirty dishes in the sink.

We talk about:
✅ Why leaders always set the culture (even by doing nothing)
✅ How mindset becomes the message
✅ Why panicking in a meeting is like throwing spaghetti at a wall (spoiler: still a mess)
✅ The surprising link between belief systems and burnout

If you’ve ever wondered whether culture is...

Ever wondered what happens after the storm? In this final episode of our crisis management series, we dive headfirst into the mysterious land of post-crisis recovery—where burnt-out leaders rebuild, reignite, and occasionally misplace an entire month (looking at you, July).

We kick off with a story about the bizarre world of legal contracts—complete with edits so aggressive, they basically rewrote the Constitution—and how staying true to your business values might just save your sanity. Then, we explore the Five R’s of post-crisis recovery: Respond, Reassure, Review, Rebuild, and Reignite. It's basically crisis feng shui, wi...

Crisis incoming… or is it?

In this episode, we talk about early warning signals—the kind that tell you a deal is off the rails, your pipeline’s clogged, or your prospect is quietly ghosting you while you're still updating the forecast.

We cover:

- Why your inbox on Friday night isn’t a five-alarm fire (probably).

- The sneaky signals: silence, repetition, and that one client you wine and dine but haven’t talked business with in 6 months.

- How to swap gut feelings for actual das...

Ever find yourself reacting like the building’s on fire, only to realize it was just someone yelling "matchstick"? 🔥

We’ve all been there. In our latest episode, we dig into one of the sneakiest traps in business life: confusing emotion with urgency. One of us even learned what a steel man argument was (and no, it’s not an Ironman triathlon). 🏃‍♂️

We cover:

- How to pause the panic spiral

- The power of empathy + logic

- Real talk on how sales teams misfire unde...

Crisis? What crisis? Oh… that one.

This month, we're diving headfirst into the deep end: Crisis Management. We kicked things off by talking about leading under pressure — because nothing says “fun” like navigating chaos with a tight smile and a ticking clock.

In our latest episode, we chat about:
- Classic ways leaders make things worse- How to control the narrative- Why AI might be your new crisis buddy- Showing up in person

We’re not experts in crisis prevention (who is?), but we do believe in preparation, transparency, and the occasional awkward ap...

Ever had a sales call where everything felt right… until the client hit you with “just send a quote”? 😅

In this week's episode of Tea and Timbits, we unpack the idea of “false friction” in sales—those moments where deals stall because we’ve assumed objections, leaned too hard on scripts, or forgotten that discovery is a two-way street.

We share two real-world deal stories—one that got sticky, one that found traction—and talk about how assumptions, sales scripts, and over-automation can sabotage great conversations.

Whether you're leading a sales team or still clingin...

Ever been on the brink of closing a big deal when someone says, “Actually… we need a 12% discount”? Us too.

In our latest episode, we share how one logistics company turned a "take it or leave it" ultimatum into a collaborative triumph (complete with ESG dashboards and bonus cargo optimization).

We dive into:
- The importance of co-creating value beyond price
- Why transparency beats power plays in negotiations
- How to build deals that don’t just close, but thrive long-term

🎧 Listen now if you’re r...

Ever tried to close a high-value deal while wearing pajama pants and broadcasting live from Laundry Mountain? We have thoughts. 😬

This week on Tea & Timbits, we tackle the art (and chaos) of high-value negotiations in complex deals—virtually and beyond. From why your Zoom setup is make-or-break, to understanding the full value chain, to the underrated power move of swapping out your negotiators mid-deal... we cover it all.

👉 Whether you're navigating million-dollar contracts or just trying to make it through a virtual meeting without muting yourself, this one's got gems (and grumbles) for you.

🎧 List...

Live from the land of tea and warm beer (the UK!), we’re together in the same room again and feeling slightly over-caffeinated. In this final April installment of our sales tactics series, we take the stage with a deep dive into events—how to make them more than just sad coffee and awkward handshakes.

We riff on Battle of the Bands, trade shows, and why “winging it” is a terrible idea unless you’re an actual bird. From intentional networking to hosting your own killer summit, and even how not to look like a lost intern behind a t...

This week, we were actually in the same room! We dove into the wonderful, occasionally awkward world of relationship selling. From warm introductions and word of mouth to door-knocking tales and strategic partnerships, we discuss how genuine human connection can be your strongest sales tactic — even if your microphone’s feeling a bit shy.

Expect chuckles and advice on how to actually build trust instead of just chasing quotas. If you’ve ever wondered if asking your cousin’s friend's dog walker for a referral is a good idea — we’re here to say... maybe?

In this episode, one of us is jetlagged in Dublin, the other is wide awake in the UK, and both of us are here to talk tactics. We dive into the wide world of market-facing prospecting strategies—think social media, influencer marketing (yes, even the B2B kind), digital ads, and email campaigns that don’t make people hit “unsubscribe.”

We get into a cautionary tale of a startup that grew the delivery team before building its sales pipeline (spoiler: not ideal), and chat about how brand awareness, education, and genuine connection are your secret weapons in a noisy...

Forget Perfect. Just Prospect. 🎙️

This episode is all about the fundamentals of prospecting—but let’s be honest, we also spent a good chunk of time admitting all the things we’ve done wrong.

- Waiting for permission instead of just publishing? Been there.- Drowning in research and never taking action? Yep.- Forgetting to follow up... ever? Guilty.

In this episode, we talk through the real basics of prospecting—research, branding, thought leadership, SEO, and follow-up—minus the fluff, minus the fear of not getting it “just right.”

Come for the tips, stay...

In this episode, we roll up our sleeves and wade into the wonderfully chaotic world of prospecting — that top-of-funnel magic that somehow feels more like mystery than method.

We kick off a full month dedicated to finding new business (on purpose!) with a jam-packed list of 15+ prospecting tactics. From warm intros and intentional networking to cold calling, SEO, and the return of good ol' door-knocking, we’re serving up every trick we’ve got. There’s even a story about vinyl tariffs, market detours, and some low-key international scheming. You’re welcome.

We trade in our feather dusters for CRM dashboards as we tackle the chaos lurking in your sales pipeline. We dive into why a cluttered pipeline equals a cluttered mind—and how both can derail your business mojo. From setting meaningful pipeline stages to actually (gasp!) talking to your prospects about where they stand, we’re sharing spring cleaning tips that go beyond the mop bucket.

Also, accountability groups, echo chambers, social media side-eyes, and the sheer joy of hearing “you’re still muted” in a virtual meeting. Join us for a refreshingly honest take on keeping your pipel...

Spring cleaning isn't just for your cluttered garage—it applies to leadership too! In this episode of Tea and Timbits, we take a deep dive into transformational leadership and how taking a step back can help you (and your team) take a giant leap forward.

We swap stories (including a disastrous sales meeting) to highlight why leadership isn't just about setting big goals but also about setting up the right habits, structure, and vision.

Whether you're a seasoned leader, an aspiring one, or an individual contributor looking to grow, we've got practical tips to help yo...

How many digital tools is too many?

If your tech stack looks more like a digital thrift store, it might be time for some spring cleaning. This week on Tea & Timbits, we ask the tough questions:

❌ Do you actually use all those apps you’re paying for?
❌ Is your inbox filtering system helping—or hiding important emails?

Let’s declutter and get back to what actually works. Tune in now!

#BusinessDevelopment #Productivity #SpringCleaning #DigitalDeclutter #TeaAndTimbits

Ah, spring—the time of year when we pretend we’re finally going to clean out that junk drawer. But what about decluttering our workspaces, schedules, and digital lives? In this episode, we take the idea of spring cleaning beyond dust bunnies and apply it to business development, productivity, and leadership.

We swap stories of personal chaos (including bunny ears and half-drunk cans of Coke) and make the case for tidying up your workspace, calendar, and digital clutter—but without forcing everyone into an all-white minimalist aesthetic. Plus, why an organized schedule can literally give you hours of you...

Thinking about starting a podcast? Here’s our expert (read: totally self-taught and occasionally chaotic) advice: Just start. Seriously. Too many people spend months geeking out over equipment and obsessing over format, and then… never actually record an episode.

After more than a year of doing this, here’s what we’ve learned:
🎙 Good audio matters. No one wants to listen to you shouting at your phone from across the room.
📆 Consistency > Perfection. Set a schedule and stick to it.
💡 It’s about transformation, not just information. If your podcast is just an audio version of a PowerP...

🚨 HOT TAKE: Your business probably needs a YouTube channel. 🚨

Not because it’s trendy. Not because “video is the future” (although… it kinda is). But because it’s the easiest way toconnect, educate, and build trust with your audience—whether that’s customers, prospects, or even your own team.

In this week’s episode:
📌 Why video isway more than just a marketing gimmick
📌 How B2B brands (yes, evenyour industry) can leverage YouTube
📌 The power of personal branding—should your employees have their own channels?
📌 A cautionary tale about inbox mismanagement 😬

So, is YouTube worth it foryour bu...

Let’s be real: nobodylikes using a CRM. Sales teams dread it. Managers swear by it. And executives just want reports thatmagically make sense. So why does it still feel like pulling teeth to get people to use it properly? In our latestTea & Timbits episode, we unpack the love-hate relationship with CRM systems. The truth? It’sprobably not your CRM that’s the problem—it’s how you're using it (or forcing people to use it). 🔹 Why most companies set up their CRM wrong 🔹 How to make it actuallyuseful for your team 🔹 The #1 mistake leaders make when implementing CRM 🔹 And why switching systemsw...

🚨 Hot take: Your digital experience isn’t just your slick website or fancy chatbot—it’s the entire journey your customers take, from first click to final transaction (and beyond).

In this episode, we talk about:
✅ What "digital experience" really means
✅ The wrong ways to communicate with customers (WhatsApp isn’t always the answer 😬)
✅ Why overloading on one digital touchpoint while ignoring the rest is a recipe for disaster
✅ How to map out a seamless customer journey that actually works

No buzzwords, no fluff—just practical advice and a few laughs along the way. Tune in n...

January: The year’s longest month

We took a moment to reflect on 2025 so far, and the consensus? A little hectic, a little unpredictable, and somehow still business as usual.

🔹 How do we make people feel valued even when decisions keep changing?
🔹 Are businesses freezing in place or seizing the moment?
🔹 AI and social media: The tools we love (and fear?).

If you’re also navigating this whirlwind, grab a hot drink and tune in to our latest episode. Let’s figure this year out together!

#BusinessGrowth #AI #Leadership #TeaAndTimbits Duration: 00:25:25

Change might be inevitable, but managing conflict during it? That’s a whole different ball game. This week on Tea & Timbits, we talk about the often-messy, always-challenging process of managing conflict in business transformations.

From unpacking human resistance to change to sharing real-life anecdotes (yes, birthday dinner plans gone sideways can teach us a lot!), we’re here to guide you through the emotional and practical steps of navigating conflict with empathy and clarity.

Whether you’re a leader implementing change or someone caught in the middle, this episode offers relatable stories and actionable tips to hel...

🚨 Change is inevitable, but miscommunication doesn’t have to be! 🚨

In our latest Tea & Timbits episode, we’re talking all things change communication—because let’s face it, we’ve all been guilty of overloading our teams with info (or not giving enough) at some point.

We explore:
🎯 Why the "why, how, and what’s in it for them" is your holy trinity.
🧠 Balancing the logic AND emotions of change.
📢 How pacing and tailored communication can save the day.
💬 Getting feedback loops right to build trust and engagement.

Whether you're leading the charge or j...

Change: It’s the one constant—and the one thing most people run from faster than a free meeting invite. 😅

In our latest Tea and Timbits episode, we talk about leading a team through change. Turns out, it’s less about what you’re changing and more about how you bring everyone along for the ride.

✅ Why empathy and communication are your best tools
✅ How to avoid “top-down decree doom”
✅ The role of small wins in building momentum
✅ And yes, a punk gig story that proves prep and serendipity go hand in hand

If you’ve e...

New Year, New You? Maybe. Let’s Talk About Change! 🎉

As 2025 kicks off, we’re diving into everyone’s favorite New Year’s topic: CHANGE. Whether it’s personal goals or business strategy, change can be exhilarating... and terrifying. We share stories about incremental progress, and when it’s time to go big or go home. Plus, how to navigate tech disruptions without losing your cool (or your clients).

Change is inevitable, but thriving through it? That’s a skill. Start your year with insights and a little fun—champagne tuxedo not required. 🍾

🎅 Ho, ho, ho! It’s the season of traditions! In our latest podcast, we’ve wrapped up a gift of global Christmas reflections just for you. 🎁

Did you know that Japan has a KFC tradition for Christmas? Or that in Sweden, a failed soda became a seasonal sensation? 🎄 We dive into these stories and chat about how traditions, whether at home or in business, can bring a touch of joy and connection.

Give it a listen to spark ideas on how you can use traditions (or start new ones) to create lasting memories in your work and pers...

🎄🎄🎄🎄🎄 Ready to level up your sales game just in time for the holidays? In our latest Tea & Timbits episode, we dive into what makes a sales process truly great. Hint: it's not about overcomplicating things or skipping steps—it’s about creating a clear, flexible journey that turns strangers into advocates. 💡

We also tackle the dreaded RFP, share lessons from broken processes, and discuss why sometimes stepping away is the best move. Whether you're flying solo or steering a sales team, this episode is your gift of insights for the season! 🎁

Tune in now and let us know—what’s your s...

Turns out, the key to motivating your team isn’t an inbox full of epic monologues. (Who knew, right?) This week on Tea & Timbits, we explore why handwritten sticky notes trump spammy emails every time. ✍️

Join us as we discuss:
- Creating processes that don’t suck the soul out of your team
- Hiring tips that ensure your new recruit vibes with your culture
- The reality of risk-based management (Spoiler: it’s not just avoiding risks)

Got team dynamics woes? Culture fit chaos? We’ve got you. Tune in, and let’s fix it...

Process + Culture = Business Magic! 🌟
In our latest podcast episode, we tackle the great business balancing act: process versus culture. Ever tried launching a new project only for "too many cooks in the kitchen" to ruin it? Or wondered if a disruptor can mesh with a team of collaborators? (Spoiler: Sometimes yes, sometimes no.)

We share tales from trade shows, tips on building scalable processes, and why being upfront about your culture might just save you years of regret. Whether you're hiring, managing clients, or just trying to keep your team sane, this episode's for you.

G...

🚀 Keeping a finger on the pulse of business trends isn’t just for the tech-savvy—it’s survival 101 in today’s fast-paced world!

In our latest Tea & Timbits episode, we explore how to stay ahead without getting lost in the noise. Think daily habits, credible industry insights, and yes, those infamous lessons from Blockbuster. 💾

🔑 Key takeaways:

Stay ahead, stay curious, and most importantly—don’t overcomplicate it. 🎙️ Catch the full episode here 👉 tntimbits.com...

Agency or In-House? The Debate is ON!

This week on Tea & Timbits, we dove into a key strategic decisions businesses face: when to keep it in-house and when to call in the pros (aka an agency).

Key Takeaways:

We also shared a cautionary tale involving a FedEx mix-up (spoiler: Scott is not on FedEx's holiday card list this...

Strategic planning season is here, and we've got a fresh take for you! This week on the Tea and Timbits podcast, we’re talking all things strategy—what it is, what it isn’t, and how to make sure your 2025 goals aren’t gathering dust by February.

We dive into actionable strategies that will actually move the needle, focusing on consistency, accountability, and the right mix of structure and creative freedom. Curious about how to review your strategy without drowning in details?

Check out the episode and join the conversation—let’s make those plans work for us...

🎉 Happy 1-Year Anniversary to Tea and Timbits! 🎉

This milestone episode has us thinking about the future—and let’s be honest, we’ve all been guilty of “tweaking last year’s spreadsheet” instead of truly rethinking strategy. 🤔

In this episode, we explore:

Ready to make 2024 a year of thoughtful growth and sustainable change? Tune in and let’s map out the future together! 🎧

#businessstrategy #growthmin...

🚀 Is Growth Marketing a Buzzword or a Game-Changer? 🚀

We just wrapped up a new episode of Tea & Timbits, where we break down the nitty-gritty of growth marketing! 🎙️ This isn’t your average marketing talk—it’s all about creating lasting growth through every phase of the customer journey.

It’s not just about getting prospects through the door; it’s about creating meaningful touchpoints at every step, from initial engagement to customer success. 🤝 Yes, it can be daunting, but we're sharing practical steps to make it manageable. Spoiler: you don’t have to “boil the ocean” 🌊 to succeed!

...

🚗💼 Ever wonder whether you’re better off marketing each product as its own brand or creating one united brand for all? Today’s episode of Tea & Timbits just might be for you!

From Scott’s rookie story on forgetting to mention costs to clients (oops 😬) to the strategies behind Volkswagen and Hugo Boss, we’re unpacking all things brand architecture. We discuss why you might want separate identities for each product, how SEO plays in, and how individual reps can keep messaging on point.

Catch this episode and think intentionally abo...

🎙 Ever feel like you’re shouting into the marketing void? 🤔 In our latest Tea and Timbits episode, we dig into the art of marketing self-assessment.

From Andy’s LinkedIn lockout saga to defining your brand’s "why", this episode dives deep into knowing your market and representing yourself well. Whether you’re a solopreneur or a marketing team lead, a self-assessment can reveal the strengths (and gaps!) in your strategy. Give it a listen to start turning your own marketing mirror around. 👀✨ #MarketingTips #PersonalBranding #Podcast

🚨 New Episode Alert! 🚨

Ever feel like you’re juggling two versions of yourself—one for work and one for your personal life? Well, on this week’s episode, we’re breaking down how to bring those two worlds together without losing your sanity (or your job). 🎭

Scott talks about how his agency is revamping for growth—pro tip: always include the client’s perspective! Meanwhile, Andy gives us the lowdown on why aligning your personal and professional values can make you more authentic (and way less stressed).

👉 Tune in for insights on personal branding that don’t requ...

Ever wondered why sales and marketing feel like frenemies? 🤔 In this episode, Andy and Scott break down the love-hate relationship between these two vital business functions. Should marketing just hand leads over to sales? Is it really the sales team’s job to close the deal? Or—wait for it—are they both right?

We talk stories, strategies, and a few cringe-worthy moments in this honest conversation about how these teams can work better together. Grab your tea (or timbits), and give it a listen! 🍵🍩

#salesandmarketing #businessdevelopment #teamwork #b2b #collaboration

🌟 Feeling burnt out? You're not alone! 🌟

In this episode, Scott gets real about his recent bout with burnout at a sales summit—sometimes the best cure is soda water and a moment to breathe! 💡 After some much-needed reflection, Scott and Andy dive into actionable marketing strategies to fuel your account-based selling. From hosting themed networking events to crafting tailored content, they’ve got tips to help you thrive without losing your sanity.

🎧👇

#SalesTips #MarketingStrategies #AccountBasedSelling #Podcast #BusinessDevelopment

🚀 Ready to level up your account-based selling game? In this episode, we tackle everything from video cold calls (yep, those are a thing!) to navigating CRM systems that nobody seems to use. 💻📞

🎙️ Highlights:

Whether you're a seasoned pro or just trying to figure out how to avoid CRM purgatory, there’s something here for you! Listen in and...

🌍 Ever feel like you're jumping on the latest trend just because everyone else is? Well, Scott and Andy tackle this head-on in our latest episode. 🛠️ Scott shares a story about helping a small business owner who was struggling to fit into the e-commerce mold. The big takeaway? Not every business needs to follow the same path to success. In this episode, we dive into how to help your clients qualify you—not the other way around! It’s all about creating mutual understanding and ensuring both parties are aligned on the goals, processes, and values that matter. Because at the end of the d...

🌟 The Power of Personalization 🌟

Ever feel like sales is a bit like trying to make friends at a networking event—lots of small talk, and most people are just looking for the exit? 😅 Well, imagine if you knew exactly who to talk to, what they care about, and how to genuinely add value to their lives. That’s the magic of account-based selling (ABS).

In our latest Tea & Timbits episode, Andy and Scott dive into the world of ABS—how it’s not just a strategy but a mindset. Forget the spray-and-pray approach; we’re talking about laser...

🎙️ "Let It Go: The Business Edition" 🚀

Join us for the final episode of our entrepreneurial series as we dive into the delicate art of letting go. Discover why clinging to outdated practices, failing products, or unproductive team members could be holding you back from innovation and growth.

Scott shares a hilarious tale about a spell-casting offer he received (100% satisfaction guaranteed, of course!). 😄✨

Whether you're a business owner, a team leader, or just someone who hums "Let It Go" at inappropriate times, this episode is for you! Embrace change, ignite growth, and learn why sometimes mov...

🎙️ Juggling Acts in Business 🎙️

Have you ever found yourself torn between diving into the daily grind of your business and stepping back to focus on the big picture? 🤔 In the this episode, we explore the age-old dilemma every entrepreneur faces: working on the business versus working in the business.

Join us for a lively discussion where we share our top tips, insights, and even a story about a company that took "open door policy" to a whole new level by knocking down walls! 😂

Plus, we have a top five list that you won't want to miss! Duration: 00:18:38

🚀 Overcoming Imposter Syndrome: Easier Said Than Done? 🚀

Ever felt like a fraud despite your accomplishments? Yep, we've all been there! 🤦‍♀️ In our latest episode, Andy and Scott dive into the deep waters of imposter syndrome. 🌊 We share our experiences, practical tips, and a few laughs to help you navigate this all-too-common feeling.

Here's what you'll learn: 🔹 How to recognize signs of imposter syndrome 🔹 Ways to boost your confidence and celebrate small wins 🔹 The power of mentorship and community

Listen in as we explore how to transform self-doubt into self-belief, all while embracing our quirks and a bit of British...

Scott and Andy are back with entrepreneurial insights hotter than a summer's day in Toronto! 🏖️🌞 Dive into the latest episode where we explore how a punk band turned its merch flop into a fan-fueled success story. Plus, get the scoop on using market feedback to refine your ideas. Perfect listening for anyone looking to kickstart a project or breathe new life into any venture! 🚀

Let's get those creative juices flowing! 💡

In this episode, Andy and Scott explore the ins and outs of strategic partnerships. Scott shares a personal experience from Flywheel, where a partnership's rocky start turned into a lesson about the importance of clear communication and aligned goals. They discuss how partnerships can drive business growth by accessing new markets and enhancing offerings, while emphasizing the need for clear expectations and open communication to ensure mutual benefit.

🌟 New Episode Alert! 🌟 Scott and Andy are back with some mildly comic tales and invaluable advice on mastering the art of "managing up" at work. Tune in to hear about Andy's farm adventures, why setting boundaries is crucial, and how to proactively solve problems like a pro. Perfect for anyone looking to thrive in their career! 🚀 #CareerGrowth #ManagingUp #PodcastLife

🌟 Ready to level up your team's career development game? 🌟

Scott and Andy dive into the importance of nurturing talent and keeping a robust hiring pipeline, even when it feels like you're fully staffed. Hear Scott's BBQ-fueled tale of missed interns and learn why keeping future prospects in mind is a game-changer for your corporate culture. Tune in for some summer vibes and career growth insights! 🎙️✨ #CareerDevelopment #TalentManagement #CorporateCulture #PodcastLife

💼 Ready to elevate your career? Scott and Andy share golden nuggets on professional development in our latest episode! From strategic partnerships to continuous training, discover how to keep growing and thriving in your role. Tune in for insights and a sprinkle of humor! #CareerGrowth #ProfessionalDevelopment #Podcast 🎧

🌟 Ever tried to copy-paste your business model into a new market? It’s like using a fork to eat soup—messy and ineffective. Scott and Andy share how one company increased sales by 40% by localizing their approach. The hosts dive in and emphasize that successful corporate culture, whether strict or relaxed, should make employees feel safe, valued, and aligned with the company’s mission. #CorporateCulture #BusinessGrowth #Localization 📈

Wrapping up our series on mindset with a reminder that balance is key to success. In this episode, we dive into the balance between structure and flexibility in business and business development. It is important to have a clear process but also to stay nimble enough to adapt to changing circumstances. #BusinessDevelopment #MindsetMatters #StayNimble

🎸 Need a boost in your business? 🤝 In our latest chat, we revive an '80s metal band and discover the magic of asking for help. Embrace your authenticity, be bold, and remember—helping others can elevate your own game too! Ready to rock your mindset? 💪

Ever wonder if you're stuck in a scarcity mindset? This week, we tackle the abundance vs. scarcity debate (again), offering tips on how to shift your perspective and seize new opportunities. Get ready for some real talk about substance over sizzle and the importance of curiosity in business. Tune in and transform your mindset!

💡 Ever wondered how a change in mindset can turn a flop into a triumph? Scott and Andy share a tale of a punk band's merch misstep that transformed into a success with a clever social media twist. 🌟 Tune in to learn why getting your head in the right place can make all the difference in business and life! 🧠✨

🚀 Fresh off the mic with Scott and Andy! This week's episode unpacks the secret sauce to effective messaging—consistency! 🎙️ Plus, get insider tips on crafting customer personas that aren't just detailed, but actionable. Whether you're refining your marketing strategy or aiming for standout visibility at your next trade show, these insights are gold. 🌟 Dive in for a masterclass in messaging and market differentiation! #MarketingTips #CustomerEngagement #BusinessStrategy

In today's episode, Scott kicks off with a vivid image of a persistently green Chicago River, but don't tell Andy that story! The duo then dives into the meaty topic of resistance to change, weaving in personal anecdotes from a recent e-commerce conference and some friendly debate on handling competition. They offer a frank discussion on the human nature of resistance, emphasizing communication and leadership in fostering change.

Today, we dive deep into the nitty-gritty of business development challenges, focusing on the resistance to organizational changes within sales teams. Our discussion also covers the delicate balance between using off-the-shelf solutions versus custom systems, drawing from real-life examples where companies struggle to integrate new processes. We also attempt to unravel the complexities of CRM implementations and the common pitfalls of adapting too quickly or too slowly to new business technologies.

In this episode, we dive deep into the realm of "tough love" in business. Scott's opening anecdote details two related but different sales experiences where the other party said they "needed to be convinced." And, only one was worth talking with further.

As we pivot the main topic of this episode, the discussion gets into what we mean by "tough love" and putting that in context of managing underperforming sales teams. It seems our hosts don't actually agree on the best approach in this case. Listen in as we round out the discussion with...

In this episode, Scott and Andy tackle the ever-pervasive topic of burnout. They start with an amusing anecdote about the hesitancy in sharing business woes among peers, until someone breaks the ice. Transitioning to their main topic, they dissect the cultural, corporate, and generational nuances of burnout, advocating for structured routines and breaks as crucial antidotes. Their banter highlights the importance of acknowledging and addressing burnout in today's high-pressure work environments.

In this lively episode, Scott, dialing in from sunny San Juan, and Andy, battling the UK's less forgiving weather, delve into the art of juggling personal and professional branding. Andy shares an insightful sales story, spotlighting the importance of understanding your audience, which beautifully sets the stage for their main discussion. They explore the challenges and strategies of maintaining a cohesive personal brand while navigating corporate expectations, emphasizing the power of authenticity and storytelling over direct promotion. With engaging anecdotes and practical advice, they argue for a balanced approach that doesn't compromise personal identity for professional demands, making a...

In this episode, Scott and Andy dive into the transformative power of professional networking events and personal career pivots. Scott shares insights, emphasizing the irreplaceable value of face-to-face interactions for fostering organic, valuable conversations that virtual meetings can't match. Meanwhile, Andy reveals his bold leap from two decades in the maritime industry to a fresh start in the niche of heavy metal and punk music within the music industry. He underscores the importance of adapting skills to new industries and the necessity of embracing change to avoid the comfort zone's stagnation, offering a beacon of inspiration for those contemplating...

In this episode of the podcast, Scott and Andy dive into the intricacies of business development, focusing on the foundational aspect of building an effective offer. The conversation kicks off with Andy sharing a compelling story from his recent business interactions, highlighting the importance of a structured response to customer objections. This tale serves as a prelude to the main discussion on crafting a business offer that resonates with customers.

They emphasize the necessity of a clear, well-thought-out offer, outlining a three-step process crucial for business success: identifying what your offer is, determining who...

In this insightful episode of Tea and Timbits, Scott and Andy delve into the nuanced world of sales team dynamics, highlighting the critical distinction between inbound and outbound sales opportunities. Scott shares a revelatory moment experienced by his team, underscoring the importance of tailoring approaches to different types of sales prospects, a strategy pivotal for boosting win-loss ratios. This discussion segues into a candid examination of large-scale sales events, where Andy, with a blend of humor and expertise, critiques the often lackluster execution of these gatherings. Despite their potential for networking and motivation, such events frequently miss the mark...

In this episode, Scott and Andy delve into the challenges and strategies surrounding business development and the importance of adaptability in the face of unexpected results. They explore a compelling story shared by Andy about a leadership team with a crystal-clear vision for their business, emphasizing the significance of having a well-defined goal, a detailed transformation process, and clear communication with stakeholders for successful change. Further, the conversation shifts towards troubleshooting when business plans do not yield the anticipated outcomes, highlighting the necessity of reassessing the plan, understanding market dynamics, and ensuring the team's skills align with business objectives...

In this episode, Andy and Scott discuss the importance of accountability in business development, sharing insights on managing partnerships and team dynamics. Scott shares a story about alignment challenges in a business partnership, highlighting the need for mutual business plans. The conversation then shifts to strategies for fostering individual and team accountability, balancing oversight without micromanaging. They explore the use of job descriptions, regular check-ins, and setting clear expectations with clients to ensure project success. Additionally, personal business plans for sales teams are discussed as a tool for self-accountability and achieving goals. The episode emphasizes clear communication, structured planning...

In this episode, Scott and Andy delve into the concept of abundance versus scarcity. Andy kicks off the episode by sharing insights from recent client engagements, emphasizing the importance of follow-up. As the conversation turns to the topic of abundance and scarcity, the hosts advocate that adopting an abundance mindset can lead to more proactive and fruitful business outcomes.

Dive into the world of accountability partners with Andy and Scott as they share the game-changing benefits of having a structured approach to both business and personal growth. They chat about the magic of keeping each other on track, mixing personal stories with pro tips on setting up your own accountability circle. It's all about diversity in your group, getting those fresh ideas flowing, and pushing each other towards success.

In this episode, the hosts, Scott and Andy, discuss how to deal with ambiguity and lack of information in business. They share their insights and experiences on how to handle these situations and use them to your advantage. They talk about acknowledging the situation, communicating effectively, and taking action to advance your project or opportunity. Andy also shares a story about a client who was lost and confused about their business story and how he coached them to be clear, concise, and compelling in their sales pitch. Whether you are facing ambiguity in your own business or helping your...

In this episode Andy and Scott discuss the topic of complex sales, which they describe as sales that require managing many factors, such as multiple stakeholders, departments, organizations, scenarios, and challenges.

In this Valentine's Day episode, Andy and Scott share some of the things they love about business development, such as value creation, problem solving, strategic relationship building, and team leadership. They also reveal some of their personal passions, such as going up north, playing hockey, and attending heavy metal concerts. Join us for another episode that is just a bit more more lighthearted and fun. :)

In this episode, Scott and Andy, reflect on the recent month of January and talk about motivation and productivity. Our hosts share some tips on how to overcome the challenges of different work cultures and expectations. They also discuss a story about a manufacturing company that had inconsistent sales performance due to the salespeople being involved in the production process.

In this episode of "Tea & Timbits," hosts Andy and Scott delve into the relevance of traditional sales methods in the modern business world. They explore the effectiveness of old-school tactics like phone calls and personal interaction in sales, emphasizing the importance of adapting these methods to contemporary contexts. A central theme is the need for businesses to balance technological advancements with fundamental sales principles, ensuring they don't neglect proven strategies in pursuit of new trends. The episode includes real-world examples and insights, offering valuable advice for businesses navigating the evolving landscape of sales and marketing.