Boss Responses
By: Treasa Edmond
Language: en-us
Categories: Business, Management, Entrepreneurship, Education, How To
Being your own boss isn’t just about getting clients—it’s about running your business with confidence and authority.Boss Responses is the podcast that helps freelance business owners step into the role of Boss in every aspect of their business. From setting boundaries and managing clients to making strategic decisions and positioning yourself as an expert, you’ll get the insights and strategies you need to take control of your business and make it work for you. Five days a week, we break down tricky client situations, share real-life business lessons, and feature interviews with successful freelancers and business...
Episodes
#69: Why Average Outperforms Great (Every Time) with Ed Deason
Jan 09, 2026Send us a text
Great freelancers often build average businesses while average freelancers build great ones. That sounds wrong, but it's what actually happens. The difference? Consistency beats brilliance every time, and knowing the difference between working hard and doing hard work is a big part of success.
In this episode, Treasa sits down with Ed Deason to explore why "perfect" freelancers get stuck polishing every deliverable while consistent freelancers build momentum through imperfect action. They talk about the hard work vs working hard distinction, why willpower will always fail you, and how to remove...
Duration: 00:51:01#68: Why Working On Your Business Is Non-Negotiable with Ed Deason
Jan 08, 2026Send us a text
If you're constantly putting off marketing, planning, or skill development because client deadlines take priority, this episode is for you. If you only work IN your business and never work ON it, you'll be in the exact same place three years from now. Working on your business is the most important work you do.
In this episode, host Treasa Edmond and business coach Ed Deason tackle the belief that keeps so many freelancers stuck: "I don't have time to work on my business because I'm too busy with client work." Ed...
Duration: 00:13:50#67: Freelance vs Job: Which Is Actually More Stable? with Ed Deason
Jan 07, 2026Send us a text
If you've ever looked at your bank account during a slow month and thought "maybe I should just get a job," this episode is for you. The pull of stability and benefits feels strong, especially when running a freelancing business feels uncertain. But employment doesn't actually equal stability, and you can build everything you're craving into your freelance business.
In this episode, Host Treasa Edmond and business coach Ed Deason break down why this isn't about weighing pros and cons, it's about going all-in on whichever path you choose. You'll learn...
Duration: 00:13:55#66: How to Handle Freelancing When the Economy Slows Down with Ed Deason
Jan 06, 2026Send us a text
When work slows down, it's hard to tell if it's a rough patch, an economic downturn, or a sign that freelancing isn't sustainable for you. The uncertainty creates an emotional spiral: doom scrolling job boards, questioning your decisions, wondering if you should just get a job instead.
In this episode, host Treasa Edmond and business coach Ed Deason tackle both sides of this question: the practical reality of economic downturns and the emotional toll of freelancing during uncertain times. Ed breaks down the difference between macro-level economic pressures (which are real) an...
Duration: 00:14:19#65: How to Ask for Referrals Without Feeling Awkward with Ed Deason
Jan 05, 2026Send us a text
Asking for referrals feels awkward when you think of it as imposing on your clients. But clients who've had great experiences working with you actually want to help, and they want to connect people they care about with service providers they trust. The problem isn't the ask; it's that most freelancers don't have a system for when and how to do it.
In this episode, Treasa and guest co-host Ed Deason break down how to build referrals into your business process so it feels natural instead of forced. You'll learn the ex...
Duration: 00:13:33#63 Why Clients Ghost Your Proposals (And How to Fix It) with Jamie Brindle
Feb 13, 2025Send us a text
Ever sent a proposal, only to hear… nothing? You’re not alone. In today’s episode, we tackle the age-old freelancer problem of proposal ghosting. Is it your pricing? Your process? Your client selection? My special guest co-host Jamie Brindle and I break down two different approaches—one that involves a streamlined, high-conversion proposal system and one that cuts proposals out of the equation entirely. Whichever path you choose, this episode will help you land more clients with confidence.
WE ALSO TALKED ABOUT
• The biggest mistakes freelancers make when...
Duration: 00:18:16#62: 3 Marketing Tactics That Will Actually Get You Clients with Jamie Brindle
Feb 12, 2025Send us a text
Trying to market yourself as a freelancer but drowning in a sea of conflicting advice? Social media, SEO, cold outreach—where do you even start? In today’s episode, my special guest co-host Jamie and I break down exactly how to cut through the noise and focus on the right strategies that actually bring in clients. If you’ve ever felt overwhelmed by all the ways you could market yourself, this episode is your shortcut to clarity.
WE ALSO TALKED ABOUT
• The reason freelancers struggle to market themselv...
Duration: 00:16:09#61: Shifting from One-Time Gigs to Repeat Clients with Jamie Brindle
Feb 11, 2025Send us a text
Ever finish a project, pat yourself on the back for a job well done, and then… nothing? No follow-up, no repeat work, just radio silence. You know they liked your work—so why aren’t they coming back? The answer has nothing to do with talent and everything to do with positioning. In this episode, Jamie and I share how to go from “task-completer” to “strategic partner”—and why that’s the key to locking in long-term clients.
WE ALSO TALKED ABOUT
• Why doing great work isn’t enough to get repeat...
Duration: 00:12:30#60: Raising Rates With Confidence with Jamie Brindle
Feb 10, 2025Send us a text
Freelancers often struggle with the fear of raising their rates, worried that it might cost them valuable clients. This episode breaks down the essentials of how to navigate these conversations, stressing the importance of value, communication, and building strong client relationships.
About Our Guest
Jamie Brindle been freelancing for 16 years, and in that time he's worked with clients ranging from local mom and pop restaurants, to Fortune 500 companies like Google, Hillshire, Netflix, and Lionsgate. In 2020 he began producing social media content for his fellow freelancers on...
#59: Building Respectful Client Partnerships with Sarah Greesonbach
Jan 24, 2025Send us a text
Are you ready to reshape how you build and manage your client relationships? Host Treasa Edmond sits down with Sarah Greesonbach, the founder of B2B Content Studio and the B2B Writing Institute this week to discuss why setting clear, respectful boundaries in client relationships is not just beneficial, but essential for your professional success and personal well-being.
They discuss how you can establish healthy boundaries with clients and. Sarah demystifies common misconceptions about boundaries, explaining why they are vital for mutual respect in freelance-client partnerships.
This episode is a...
#58: Why Value Beats Volume: Pricing Strategies with Sarah Greesonbach
Jan 23, 2025Send us a text
What if you could escape the grind of endless work hours and actually see the financial reward you deserve? Join Treasa Edmond and guest co-host Sarah Greesenbach on this episode of Boss Responses as they explore how to identify and cultivate relationships with high-value clients, redefine your bottom line, and set thriving fee rates. Imagine working smarter, not harder, and prioritizing quality over quantity to enhance both your work and personal life. It's time to shift your mindset and let your business support your lifestyle, not consume it.
Discover the power...
#57: Collaboration vs. Formal Partnerships with Sarah Greesonbach
Jan 22, 2025Send us a text
Ever wondered if teaming up with another freelancer is the key to unlocking new creative heights? Or is it a potential recipe for disaster? Treasa Edmond and guest co-host Sarah Gressonbach dive into a debate of collaboration versus formal partnerships, offering insights that could transform your freelance career.
They discuss the complexities of profit sharing, client ownership, and resolving creative differences while emphasizing the power of clear communication and written agreements. This episode is a thought-provoking discussion that will empower you to become the boss of your business.
...
#56: What to do when the Project is TOO Much with Sarah Greesonbach
Jan 21, 2025Send us a text
What happens when a freelance project becomes more complicated than imagined? Join Treasa Edmond and guest co-host Sarah Greesonbach as they answer a questions for Zach, a graphic designer who's found himself in over his head after he accepts a dense, technical biotech project. It's good to stretch ourselves and learn new skills and niches, but when is up-skilling during a client project a bad idea? We stress the importance of honesty over the false comfort of "faking it till you make it," and explore how open conversations and leveraging client resources can...
Duration: 00:10:23#55: Evaluating Client Risks with Sarah Greesonbach
Jan 21, 2025Send us a text
Ever wondered if dedicating most of your working hours to a single client is a smart business move? Join host Treasa Edmond and guest co-host Sarah Greesonbach, founder of B2B Content Studio, as they unravel the complexities of managing long-term client relationships, especially within the unpredictable realm of startups. Sarah shares her wealth of experience in high-impact marketing content, and together they highlight the potential risks and the importance of contract flexibility. The discussion is packed with personal stories and essential advice on maintaining a consistent marketing strategy to ensure you're never...
Duration: 00:12:04#54: Balancing Work and Life as a Freelancer with Lizzie Davey
Oct 24, 2024Send us a text
In this episode of the Boss Responses Podcast, host Treasa Edmond and guest co-host Lizzie Davey dive into effective strategies for managing freelance work and personal life. They explore the contrasts between corporate and freelance environments, emphasizing the need for a flexible yet structured schedule. Topics include the importance of setting internal deadlines, using tools like Notion and Llama Life for organization, and maintaining strict work-life boundaries. This episode provides practical insights for freelancers, business owners, and client-facing professionals seeking to balance their workloads and personal lives while maintaining productivity and creativity.
<... Duration: 00:17:39#53: How to Avoid Freelancing Dry Spells with Lizzie Davey
Oct 23, 2024Send us a text
In this episode of the Boss Responses podcast, Treasa Edmond and her guest co-host Lizzie dive into the ever-relevant topic of the feast and famine cycle, something every freelancer and business owner faces at some point. They look at the challenge of managing fluctuating workloads and offer practical advice on how to maintain consistency by properly managing deadlines. Lizzie and Treasa share insights on how knowing your limits, setting realistic goals, and cultivating community connections can help sustain a healthy freelance business. They also explore the benefits of securing repeat clients and the...
Duration: 00:10:05#52: Handling Scope Creep like a Boss with Lizzie Davey
Oct 22, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Lizzie Davey delve into effective strategies for managing scope creep and handling client feedback delays. They share their experiences and provide actionable advice such as setting strict project boundaries, clarifying feedback deadlines, and demonstrating expertise early on to establish respect and professional relationships. Tune in to learn how to protect your business while fostering better client interactions through honest conversations and robust contracts.
About Our Guest
Lizzie Davey is a Brighton-based copywriter and content...
#51: How to Attract and Reach Out to the Right Clients with Lizzie Davey
Oct 21, 2024Send us a text
Join host Treasa Edmond and special guest co-host Lizzie Davey in this episode of Boss Responses as they share invaluable strategies for reaching out to and attracting the right clients. They give practical tips for forming relationships with potential clients, warm pitching, and qualifying clients. You'll learn why it's essential to work with clients who value your work and how to promote yourself effectively to ensure your proposals stand out. Don't miss this engaging discussion full of advice to enhance your marketing efforts and client connections!
About Our Guest
<...
#50: Better Clients, Less Marketing, and a Dream Business with Jessica Walrack
Aug 30, 2024Send us a text
In the 50th episode of the Boss Responses podcast, host Treasa Edmond celebrates the journey of starting the podcast and shares an insightful discussion with special guest, Jessica Walrack—founder of All Things Freelance Writing and a seasoned freelance finance journalist. They go deep into the importance of niching down in freelance writing and transitioning from outbound to inbound marketing.
Jessica shares her experience of navigating the freelance industry, honing her niche, and building a successful inbound client strategy. The episode also covers the impact of consistent marketing, building trust with cli...
#49: Managing Difficult Clients with Jessica Walrack
Aug 29, 2024Send us a text
Ever wondered how to turn difficult client interactions into successful collaborations? Discover the secrets to managing unorganized clients, conflicting instructions, and never-ending revisions in this engaging episode of Boss Responses. Host Treasa Edmond and guest Jessica Walrack share their experiences and frustrations, offering actionable strategies to guide clients towards providing clear instructions, setting boundaries, and knowing when it’s time to seek better-fitting clients.
They also share insights into the importance of clear and effective client relationships from the outset, and how to position yourself as a subject matter expert while fo...
#48: Getting Clients Without Cold Emails with Jessica Walrack
Aug 28, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Jessica Walrack discuss the challenges of finding clients, especially during economic downturns. They explore strategies to attract clients, reach out effectively, and emphasize the significance of relational marketing over cold emails. The conversation covers how to leverage past clients, build sincere connections on LinkedIn, optimize LinkedIn profiles, and the importance of showcasing case studies and client testimonials. Tune in for some practical insights on maintaining a consistent influx of clients without the need for straight cold outreach.
<...
#47: Avoiding Burnout as a Freelancer with Jessica Walrack
Aug 27, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest Jessica Walrack discuss the challenges of balancing steady, profitable work with maintaining creative energy and content quality. Both share their personal journeys of handling constant deadlines, recognizing early signs of burnout, and developing strategies to gauge personal limits. They also emphasize the importance of setting boundaries, regularly evaluating projects, and continually moving up in client quality and work standards to prevent burnout. This episode is a must-listen for freelancers and business owners aiming to sustain a healthy and thriving business.<...
Duration: 00:10:59#46: Turning One-Off Clients into Repeat Business with Jessica Walrack
Aug 26, 2024Send us a text
What if you could transform your one-off clients into loyal, long-term partners? Join us on this episode of the Boss Responses podcast as host Treasa Edmond sits down with Jessica Walrick, the mastermind behind All Things Freelance Writing.
Jessica and I tackle Leigh's question of how to create repeat and retainer work. Whether you're struggling to keep clients coming back or simply want to refine your approach, we promise this episode is packed with actionable strategies to strengthen your client relationships and secure ongoing projects.
About Our Guest<...
#45: Taking the Trauma out of Setting Your Freelance Rates with Liz Heflin
Jun 28, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond welcomes Liz Heflin for her final episode of the week and an in-depth discussion on setting freelance rates. Liz shares her journey, starting from her early days of charging minimum wage to her current position of offering high-value content services. The episode covers key strategies for setting rates, dealing with rate-related imposter syndrome, negotiating with clients, and building lasting partnerships. Treasa and Liz provide actionable advice for freelancers to confidently set and adjust their rates, ensuring they get paid what they're worth w...
Duration: 00:48:03#44: Should I Quit Freelancing? The Importance of Mindset with Liz Heflin
Jun 27, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest Liz Heflin address the doubts and challenges faced by freelancers, especially when dealing with imposter syndrome and low-paying clients. They respond to a question from Paul, a 10-year freelance veteran struggling to make ends meet and doubting his abilities. Treasa and Liz provide practical advice on paying attention to your mental health, raising rates, and finding better clients. The episode emphasizes the importance of a positive mindset, proactively seeking quality clients, and effectively managing client relationships to overcome self-doubt and g...
Duration: 00:17:18#43: A Masterclass in Avoiding the Feast or Famine Cycle with Liz Heflin
Jun 25, 2024Send us a text
In today's episode of the Boss Responses podcast, hosts Treasa Edmond and guest co-host Liz Heflin discuss strategies for avoiding the feast and famine cycle common in freelancing. They explore the importance of understanding one's work capacity, building sustainable business practices, leveraging community support, and consistently marketing for ongoing client work. Key insights they discuss include anchor clients, maintaining a buffer for unexpected opportunities, and prioritizing ideal clients.
About Our Guest
Liz Heflin has been a freelance writer and editor since 2006. She’s also the founder of...
#42: Niching Down vs Being a Generalist with Liz Heflin
Jun 25, 2024Send us a text
The niching down dilemma: to specialize or not to specialize. In this episode of the Boss Responses podcast, host Treasa Edmond and guest Liz Heflin delve into the topic of niching down in freelancing. The discussion addresses the common advice that freelancers must specialize to succeed. Treasa and Liz share their personal experiences and viewpoints on the importance of niching down versus maintaining variety in their work. They explore the benefits of specialization, including efficiency, reputation, and financial goals, while also emphasizing the freedom to experiment and diversify. The episode offers practical insights...
Duration: 00:12:41#41: Red Flag Clients and Getting Paid with Liz Heflin
Jun 24, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond is joined by freelance writer and editor Liz Heflin to discuss strategies for managing difficult clients and ensuring timely payment. They delve into practical insights including the importance of contracts, the benefits of requiring deposits, mastering the art of uncomfortable conversations about money, setting clear boundaries, and learning to trust one's intuition when selecting clients. They also share creative solutions to mitigate non-payment issues.
About Our Guest
Liz Heflin has been a freelance writer and...
#40: Behind the Scenes of PR Freelancing with Expert Michelle Garrett
Jun 07, 2024Send us a text
In this episode of Boss Responses, host Treasa Edmond is joined by guest Michelle Garrett, an influential PR consultant, writer, and speaker specializing in B2B companies. Michelle shares insights from her extensive career, including founding her own consulting business. They discuss the importance of choosing the right clients, setting realistic expectations, and the value of freelancers supporting each other through platforms like Michelle’s Freelance Chat. Michelle's practical advice on client management, thought leadership, and the significance of building lasting relationships provides valuable lessons for anyone running their own business or working wi...
Duration: 00:24:02#39: What Should You Do When Clients Delay Projects? with Michelle Garrett
Jun 06, 2024Send us a text
In this episode of Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett discuss strategies for dealing with clients who delay projects by not providing necessary information on time. They emphasize the importance of setting clear expectations, having open conversations, and defining deadlines upfront. They also explore how effective client management can prevent such issues. Treasa shares her long-standing experience handling clients, and Michelle offers insights from her PR field. Tune in to learn how to navigate client delays and maintain productive relationships.
About our Guest
<...
#38: What to Say When Clients Question Your Rates, with Michelle Garrett
Jun 05, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond is joined by guest co-host Michelle Garrett to discuss how to handle potential clients questioning your rates. They delve into strategies for explaining the value of your services, vetting clients, and adjusting project scopes instead of lowering rates. This episode provides essential advice for freelancers and business owners on maintaining confidence in their pricing and managing client expectations.
About our Guest
Michelle Garrett is a public relations consultant, writer, and speaker who helps B2B companies...
#37: Strategies for Handling Unfair Criticism from Clients, with Michelle Garrett
Jun 04, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett tackle the issue of imposter syndrome, particularly in the context of negative client feedback. They offer strategies for managing unsatisfied clients and emphasize the importance of maintaining a positive mindset. The discussion includes practical tips you can use to boost your morale!
About our Guest
Michelle Garrett is a public relations consultant, writer, and speaker who helps B2B companies create content, earn media coverage, and position themselves as thought leaders...
#36: How to Handle Clients with Cash Flow Problems, with Michelle Garrett
Jun 03, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett discuss the challenges freelancers and business owners face when clients have cash flow problems. They explore how to handle delayed payments, the importance of sticking to your deposit policies, and strategies for managing expenses incurred on behalf of clients. This episode is packed with practical insights on securing payments and maintaining professional boundaries.
About our Guest
Michelle Garrett is a public relations consultant, writer, and speaker who helps B2B companies...
#35: From Chemist to Content Specialist—Eagranie Yuh’s Business Journey
May 31, 2024Send us a text
In this episode of the Boss Responses Podcast, host Treasa Edmond interviews special guest co-host Eagranie Yuh, a white paper specialist and podcast consultant. They delve into Eagranie's background as a chemist, journalist, and marketer, and discuss her journey towards becoming a business owner. Eagranie explores the challenges and strategies involved in running a business, managing client expectations, and setting processes and systems in place for better workflow. She also shares insights on choosing the right clients, handling difficult client relationships, and the importance of having honest, upfront conversations in business. This one...
Duration: 00:44:02#34: Is It Worth Compromising on Your Payment Terms? with Eagranie Yuh
May 30, 2024Send us a text
In this episode of the Boss Responses Podcast, host Treasa Edmond is joined for the fourth day by guest Eagranie Yuh. They delve into the complexities of dealing with client payment policies that conflict with your own business practices. From insisting on deposits to negotiating terms with large corporations, they share valuable insights on maintaining professionalism and protecting your business interests. Hear practical advice on how to handle clients who prefer net 30 payments, the importance of communication, and flexible solutions like retainers. Listen in as they empower you with strategies to stand firm...
Duration: 00:10:23#33: Should You Compromise on Your Fees? with Eagranie Yu
May 29, 2024Send us a text
Have you ever felt trapped by the need to accept lower rates from clients just to stay afloat? Today on Boss Responses, we look at whether compromising on your rate is a savvy move or a slippery slope. Our insightful guest co-host Eagranie Yuh joins host Treasa Edmond in a close look into the nuances of negotiating rates without sacrificing your professional confidence or integrity. Today's episode takes a look at reducing the scope of work to align with a client's budget, the importance of maintaining a financial buffer, scheduling vacations, and leveraging...
Duration: 00:12:40#32: Is Your Business Ready for Growth? with Eagranie Yuh
May 28, 2024Send us a text
What if you could take your business from its current plateau and reach new heights? In this episode, we explore this possibility with guest co-host Eagranie Yuh. We'll discuss pinpointing your ideal client, the importance of raising your rates, and how improved service quality can lead to better client relationships. Learn about the potential growth that comes from hiring other freelancers and expanding your capacity while maintaining the same quality of service. This episode is your guide to moving past being "middle of the road" and accelerating toward your business goals. Tune in fo...
Duration: 00:09:56#31: How a Simple Website Can Help Your Freelance Career with Eagranie Yuh
May 27, 2024Send us a text
Curious if you really need a website as you launch your freelancing career or business? Join us on this Boss Responses podcast episode, where I’m thrilled to have Eagranie Yuh, a seasoned white paper specialist and podcast consultant from Tasmania, Australia, as our guest co-host. Together, we look at the question of whether a website is a necessity right from the start. You’ll hear Eagranies expert insights on presenting a professional image, attracting high-level clients, and cost-effective web hosting solutions like Carrd.
Eagranie Yuh helps marketers in risk, insurance, and...
#30: How Alan Heymann Went from Employee to Business Owner
Jan 12, 2024Send us a text
In this episode of the Boss Responses Podcast, host Treasa Edmond talks with guest co-host Alan Heymann about his business and his journey from employee to business owner. The discuss coaching and client relationships, the keys to maintaining a successful small business, Alan's entrepreneurial journey, and about his journey to become an executive and leadership coach. Alan also shares about his book, Don't Just Have the Soup. You're not going to want to miss Alan's insights on the importance of setting client expectations, handling difficult clients, outsourcing, setting rates, and embracing self-worth.
<...
#29: How to Balance Work and Personal Responsibilities with Alan Heymann
Jan 11, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond, and her guest co-host, Alan Heymann, take a look at the challenging topic of maintaining work-life balance when running a business. Discussing the difficulty of managing time in the face of client demands and family responsibilities, they emphasize the importance of defining what you want your life and work to look like, before working toward that goal. Treasa and Alan explore strategies such as setting boundaries, understanding when to say "no" and the value of being present during working hours. They also...
Duration: 00:11:40#28: How to Find Good Clients with Alan Heymann
Jan 10, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss how to find quality clients as a freelancer or business owner. They discuss the importance of not undercharging, the need to consider your experience and skill set, the power of building and leveraging professional relationships and networks for referrals, the concept of charging what you're worth to attract better clients, and how collaboration rather than competition can be beneficial in professional communities. The episode emphasizes the need to be comfortable with asking for more money and s...
Duration: 00:09:25#27: How to Find Purpose and Structure in Your Freelance Business with Alan Heymann
Jan 09, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss how purpose, goal setting, and strategic business planning play in a freelance or small business setup. Responding to a reader’s inquiry about feeling a lack of structure, they stress the importance of knowing "why" you started your business. They also advise on setting specific goals unrelated to income and making regular check-ins for business goals to cope with life changes and allow possible pivots. Finding joy in the work being done should be a central pa...
Duration: 00:09:26#26: How to Handle Clients Treating You Like an Employee with Alan Heymann
Jan 08, 2024Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss the issue of client boundaries, particularly in the context of independent professionals dealing with clients treating them like employees. They provide suggestions for managing such situations, including communicating clearly about boundaries outlined in the contract, encouraging mutual respect, and tactfully questioning why they are overstepping the boundaries. The discussion also touches on understanding the motives of the client and the necessity of sometimes having to terminate relationships with clients who continuously violate boundary agreements.
<...
#25: How Amy Ragland Found Freelance Success in the Financial Services Niche
Dec 22, 2023Send us a text
Host Treasa Edmond talks with Amy Ragland, a freelancer who specializes in content for the financial services industry. They discuss her experiences transitioning from part-time to full-time freelancing, the challenges she's faced, and how she manages clients. Topics they touch on include the importance of setting boundaries, having a business plan, adapting to life changes, and maintaining a flexible approach to business. Amy also highlights her enjoyment of giving back to other freelancers to help them navigate their way through freelance work and invites listeners to subscribe to her newsletter, "How I Freelance."<...
Duration: 00:31:42#24: How to Identify and Address Red Flags with Amy Ragland
Dec 21, 2023Send us a text
In this episode of the Boss Responses Podcast, host Treasa Edmond and guest co-host Amy Ragland discuss the red flags to watch out for while interacting with potential clients. They stress the importance of following your gut instinct when it comes to dealing with suspect clients or situations. The discussion emphasizes the need to define an ideal client profile, and to guide clients on matters concerning budget setting and project scope, enhancing the client-provider relationship.
About the Hosts
Treasa Edmond is a content strategist and c...
#23: How to Decide if Freelancing is Right for You with Amy Ragland
Dec 20, 2023Send us a text
In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Amy Ragland take a serious look at the difficulties and challenges of freelancing, especially for those who've transitioned into running a business due to situations like layoffs. They discuss the importance of understanding your fulfillment and comfort level, the misinformation surrounding freelancing as an easy job, and the importance of networking, mentorship, and soul-searching.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On B...
#22: How to End Client Contracts with Amy Ragland
Dec 19, 2023Send us a text
Ending a relationship with a client is not always an easy thing. In this episode, host Treasa Edmond and guest co-host Amy Ragland talk through the sometimes necessity of ending those relationships, and how to do it professionally.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On Boss Responses, Treasa and her weekly guest hosts explore how freelancers and small business owners can navigate the sometimes tricky path of client management and communication. She also teaches content...
#21: How to Handle Changes in Point of Contact with Amy Ragland
Dec 18, 2023Send us a text
Has your point of contact with a client ever changed? We've been there too. And we know the situation can cause tension when the new person is more difficult to work Join host Treasa Edmond special guest co-host Amy Ragland as they give insights on how to handle changes in point of content with established clients. They also discuss when it's best to make the hard decision and let the client go.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter...
#20: How Leslie Lang Built a Successful B2B Tech Writing Business
Dec 15, 2023Send us a text
Join us as we chat with Leslie Lang, a B2B technology content marketing writer who writes for companies like Microsoft and IBM. Leslie shares about her journey, transitioning from journalism to freelancing, and how she found her niche in technology writing. We talk about everything from managing a diverse client base to streamlining workloads and the various tools Leslie uses to aid in client and work management. Tune in and learn as Leslie shares here experiences and wisdom with us.
About the Hosts
Treasa Edmond...
#19: How to Navigate Last-Minute Client Demands with Leslie Lang
Dec 14, 2023Send us a text
Ever been stuck with last-minute client demands and unreasonable requests? We have too! Join host Treasa Edmond and guest co-host Leslie Lang as they navigate the choppy waters of setting boundaries and maintaining quality work while dealing with last-minute work requests. They discuss how clear project timelines, rush fees for urgent tasks, and a well-thought-out communication plan can help create successful client relationships.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On Boss Responses, Treasa and her...
#18: How to Gain Clients Through Follow-Ups with Leslie Lang
Dec 13, 2023Send us a text
Freelancers send out hundreds of letters of introduction or queries, and most rarely hear back from potential clients. Today, guest Leslie Lang provides her insights on how you can turn that no reply into a paying client. Drawing on her experience, Leslie shares that the secret often lies not in the initial contact, but in the persistent follow-ups. It's not about being ignored; it's about understanding that people get busy, and your message might get lost in the shuffle. It's time to equip yourself with the Boss Responses you need to master follow-ups...
Duration: 00:05:47#17: How to Say No to Unreasonable Clients with Leslie Lang
Dec 12, 2023Send us a text
Ever grapple with clients making absurd requests that threaten your work’s integrity? Ever had to explain why plagiarism is a big no-no? Host Treasa Edmond and guest co-host Leslie Lang offer advice born from experience on when and how to say no to unreasonable client requests.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On Boss Responses, Treasa and her weekly guest hosts explore how freelancers and small business owners can navigate the sometimes tricky path of...
#16: How to Deal with Client Disagreements with Leslie Lang
Dec 11, 2023Send us a text
What happens when a disagreement or conflict with a client puts you on the verge of loosing your professionalism? Host Treasa Edmond and guest co-host Leslie Lang offer some sage advice on the subject of client disputes and conflict.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On Boss Responses, Treasa and her weekly guest hosts explore how freelancers and small business owners can navigate the sometimes tricky path of client management and communication. She also teaches c...
#15: How Ed Gandia Went from Helping Clients to Helping Other Freelancers
Dec 08, 2023Send us a text
In this final episode of Ed Gandia's week as guest co-host, we talk about his journey from corporate sales to six-figure writer and his transition to coaching. Sandwiched in the middle of the conversation is a masterclass on the importance of communicating with your clients.
Topics we discuss include:
This epi...
Duration: 00:31:05#14: How to Grow Your Skills and Your Business with Ed Gandia
Dec 07, 2023Send us a text
What do you do when you've reached a comfortable plateau in your business? You level up! In this episode, guest co-host Ed Gandia and host Treasa Edmond answer a question about improving your habits and skills so you can improve your business. This is one of Ed's areas of brilliance, and he offers a powerful exercise you can use to identify where you want to be in two years so you can reverse engineer your path to greater success. If you want to grow yourself and your business, you need to listen to...
Duration: 00:15:29#13: How to Juggle Marketing and Client Work with Ed Gandia
Dec 06, 2023Send us a text
Curious about how you can strike a balance between pulling in new clients and delivering top-tier work? In this episode Ed Gandia and host Treasa Edmond discuss energy management strategies, the power of time blocking, and the importance of setting dedicated time for marketing and client acquisition. They also discuss how to focus your marketing based on your favorite clients.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and podcast host. On Boss Responses, Treasa and her weekly guest hosts...
#12: How to Deal with Clients Who Question Your Rates with Ed Gandia
Dec 05, 2023Send us a text
How do you deal with clients who question your rates? Guest co-host, Ed Gandia, has a pretty simple answer. He and host Treasa Edmond talk about embracing the value of your services, asserting your unique value proposition, and never settling for less. They also discuss how a simple mindset shift can redefine your business relationships. Ditch the employee mindset; welcome to the peer-to-peer approach. Ed and Treasa's insights are sure to inspire you to establish yourself as a leader, set clear boundaries, and use language that reflects an equal exchange of value. It’s...
Duration: 00:10:30#11: How to Unlock Freelance Success with Ed Gandia
Dec 04, 2023Send us a text
Business coach and freelance expert Ed Gandia joins host Treasa Edmond for episodes 11 to 15 of the Boss Responses podcast.
In this episode, we dive into common mistakes freelancers make when starting their business. Learn about the need for clear agreements to avoid misunderstandings, the significance of a thoughtful business plan, and why you must treat freelancing as a serious endeavor. Ed and Treasa share insights on these topics and offer practical tips for managing client relationships and growing your business. Join us tomorrow for more valuable insights with Ed Gandia.
<...
#10: How Melanie Padgett Powers Controls the Chaos
Dec 01, 2023Send us a text
Juggling multiple clients, deadlines, and projects always feels a little chaotic. We talk to freelancers every week who ask, "How can you possibly keep everything organized and still deliver top-notch work?"
On this episode, our guest co-host, Melanie Padgett Powers, shares some of her strategies to manage the chaos and build a thriving freelance business. Melanie's journey as a freelance business owner is truly inspiring. You’ll hear how she mastered the art of handling multiple clients, and how she's tailored her systems and processes to fit her business' unique needs. She...
#9: How to Manage Late Payments and Cash Flow with Melanie Padgett Powers
Nov 30, 2023Send us a text
A client who pays late is something we all want to avoid. When that late payment causes your cash flow to nosedive, you have a whole different problem. Tune in as our guest co-host Melanie Padgett Powers and host Treasa Edmond discuss both issues. Melanie shares her strategies to tactfully tackle late-paying clients and the successful measures she's taken to rectify the situation. She also emphasizes the importance of maintaining a financial buffer to withstand the blow of late payments.
Be sure to join us in episode 9 as we turn the f...
#8: How to Stop Scope Creep in its Tracks with Melanie Padgett Powers
Nov 29, 2023Send us a text
Ever find yourself with clients who increase their work demands without upping your fee? Well, you're not alone. In this episode, Melanie Padgett Powers and Treasa Edmond take a look at scope creep—a common predicament that freelancers and business owners often find themselves in. After you've listened, you'll understand why standing your ground, with poise and professionalism, is paramount, and why an apology should never part of the compensation discussion.
About the Hosts
Treasa Edmond is a content strategist and consultant, best-selling ghostwriter, and pod...
#7: How to Stop Unnecessary Changes and Revisions with Melanie Padgett Powers
Nov 28, 2023Send us a text
Ever been blindsided by sudden, unnecessary changes from a client? Join host Treasa Edmond and guest co-host Melanie Padgett Powers as they discuss managing expectations, enforcing boundaries, and maintaining project quality. They also discuss how to tackle scope changes and charge for additional work.
Navigating unreasonable requests and scope creep can make or break your relationship with your clients. Let's look at how you can provide excellent service while setting boundaries that protect your sanity and your business.
About the Hosts
Treasa Edmond...
#6: How to Respond to Difficult Clients with Melanie Padgett Powers
Nov 27, 2023Send us a text
This week, we're thrilled to welcome our guest co-host Melanie Padgett Powers, a seasoned freelancer and podcast host, who brings a wealth of knowledge and experience to the table.
Building a successful freelance career requires assertiveness and clear boundaries. Our conversation with Melanie dives into practical strategies for dealing with difficult clients, especially when they start crossing into employer/employee land.
Join us for insights and actionable tips that will help you foster positive working relationships and build a profitable business.
About the Hosts
<...
#5 Freelance Success on Your Terms: How Jennifer Goforth Gregory Built a Thriving Business
Nov 24, 2023Send us a text
Ever wonder how the best freelance writers navigate the content marketing world? We went to the source and asked Jennifer Goforth Gregory. With over 15 years in the business, Jennifer shares her intriguing journey into B2B tech writing. Jennifer brings her unique experiences to the table and we discuss the importance of finding fulfillment in one's freelancing career and the art of managing difficult clients.
We also talk about the elephant in the room: imposter syndrome and overthinking. How do you tackle these common hurdles? Jennifer opens up about her personal...
#4: How to Say NO to Free Work Requests with Jennifer Goforth Gregory
Nov 23, 2023Send us a text
Have a client asking for a free sample or a test project? Treasa and this week's co-host Jennifer Goforth Gregory have some pretty strong feelings on this issue. Bottom line: Can you afford to compromise your work's value or your business principles by giving your work away for free?
There's no escaping the fact that competition can be fierce in the freelance industry. But does it have to be a cutthroat world where you're constantly underbidding and dealing with impossible clients? Absolutely not! Jennifer and Treasa share wisdom and personal experiences a...
#3: How to Maximize Working with Agencies with Jennifer Goforth Gregory
Nov 22, 2023Send us a text
Ever wonder about the ins and outs of working with agencies as a freelance writer? Get ready to gain some hard-earned wisdom from brilliant co-host, Jennifer Goforth Gregory. Jennifer peels back the layers on the complexities and rewards of forming collaborations with agencies, asking for appropriate compensation, and dealing with challenging project managers.
But there's more to this episode than just agency talk. It’s about understanding and leveraging your value as a freelancer. Jennifer and Treasa urge you to advocate for your worth and choose the right agency. Make sure yo...
#2: How to Deal With Micromanaging Clients with Jennifer Goforth Gregory
Nov 21, 2023Send us a text
Are you tired of being micromanaged by your clients and feeling like your business isn't truly yours? In this episode, Treasa Edmond and guest co-host Jennifer Goforth Gregory discuss handling overbearing clients and making your business work for you. They share personal experiences and explore ways to communicate expectations, set boundaries, and maintain positive client relationships while preserving the essence of your business.
It's not enough to set boundaries, it's also important to find clients who naturally respect them. Drawing from Jennifer and Treasa's insights and experiences, the two share effective s...
#1: Setting Rates with Confidence with Jennifer Goforth Gregory
Nov 20, 2023Send us a text
Ready to power up your freelance business and command higher rates? Content marketing guru Jennifer Goforth Gregory joins host Treasa Edmond to share her take on the pricing struggle freelancers often face. Jennifer and Treasa talk through overcoming imposter syndrome and setting a price that mirrors the true value you bring your clients. They remind us why it's essential to remove personal emotions from the pricing equation and not compromise on rates.
They also share the importance of understanding your client's pain points and tailoring proposals that address those problems and g...