Experiencing Healthcare Podcast
By: James Preston, Matt Staub
Language: en
Categories: Business, Management, Health, Fitness, Medicine, Society, Culture
Welcome to the Experiencing Healthcare Podcast with Matt Staub. Our goal is to provide you with experiential healthcare information and leadership ideas that you can learn from.
Episodes
Leading The Most Difficult Person
Jan 09, 2026In this 2026 edition of Experiencing Healthcare, we open the year with a deceptively simple leadership question: who’s the hardest person to lead? The answer isn’t a teammate—it’s yourself. Through humor, real-world CEO moments, and hard-earned reflection, Matt unpacks why self-leadership is often overlooked, how boundaries are actually discipline in disguise, and why emotional regulation is the foundation for every decision you make—especially in a “heavy” industry like healthcare. The takeaway: if you want to lead others well this year, start by leading you with intention.
Duration: 00:35:40The Year of the Horse: Direction, Action, and What Comes Next
Dec 31, 2025As 2025 comes to a close, Jamie sits down with Matt to look ahead to 2026 with honesty, leadership, and momentum. They reflect on habits worth reclaiming, the difference between awareness and action, and what it means to provide stability in uncertain seasons. Matt shares his “One Word” for 2026—Direction—and unpacks how it shapes his leadership, health journey, and commitment to helping teams move past what holds them back. Jamie also shares his own word—Directness—and the courage it takes to lean into discomfort for growth.
Duration: 00:48:36Episode 100: When Healthcare Gets Personal
Dec 18, 2025In Episode 100, Jamie and Matt reflect on a year that fundamentally reshaped how Matt experiences healthcare—as both a patient and a caregiver. Matt shares an update on his active surveillance prostate cancer journey, including lifestyle changes, monitoring, and learning to live with uncertainty.
The conversation expands beyond Matt’s diagnosis to include the realities of caregiving: navigating a father’s dementia and hospice journey, processing anticipatory grief and loss, supporting a teenage daughter through surgery, and helping a mother recover after a stroke. Matt speaks candidly about caregiver burnout, moments of emotional paralysis, and the importance of ask...
Duration: 01:00:44When Healthcare Gets Personal: Matt's Story
Dec 12, 2025EPISODE NOTES
Jamie and Matt open the episode with lighthearted holiday banter and personal Christmas traditions.This 99th episode marks a milestone far beyond the average podcast lifespan of seven episodes.Jamie introduces the shift from typical healthcare culture/policy topics to a deeply personal conversation about patient experience from Matt’s perspective.Matt admits he’s more nervous for this episode than almost any other—because it’s personal.The conversation acknowledges the hardship of 2024–2025 for both hosts’ families.Matt walks through how a wellness check and PSA screening unexpectedly detected something abnormal.An MRI experience becomes meaningful t... Duration: 00:51:38Purpose and Values Part 2
Dec 04, 2025KEY POINTS
• Organizational vs. personal purpose — They don’t have to be identical, but they should coexist well.
• Purpose requires focus — You can’t say yes to everything; not every opportunity is yours.
• Boundaries shape clarity — Emotional, professional, and ethical lines protect your ability to serve.
• Delegation is essential — Tasks don’t define identity; leaders must let go to grow.
• Purpose evolves — Organizations and individuals change; your purpose may shift with seasons.
• Fun ≠ meaningful — Great opportunities still have to align with who you’re becoming.
• Gratitude clarifies calling — Notici...
Duration: 00:27:28Purpose & Values
Nov 26, 2025Key Takeaways
Purpose is clarified through experience and reflection, not just passion.Helping others find purpose requires curiosity, coaching, and equipping them with the tools to succeed.Distinguishing passion from purpose involves commitment, impact, and skill alignment.Gratitude and intentional reflection help maintain focus on what truly matters.Leaders can spot misalignment by observing engagement, mood, and energy, but must approach it with curiosity and connection. Duration: 00:29:26The Power of Connection Part 2
Nov 14, 2025Episode notes
Humility & grace: distinct muscles that work best togetherThe no-call/no-show that wasn’t: correcting assumptions with careDisagreeing without demeaning: honesty rooted in respectModeling connection: Scott moving furniture in dress shoes; a father’s everyday compassionIntegrity = what we do when no one’s watchingDaily habit: know your “bliss,” reset with people, then re-enter the workListener reflection: Where can you swap a snap judgment for a curious check-in today?
Duration: 00:24:14Connection Is the Core of Care
Nov 06, 2025Episode notes
What connection means as a leader, parent, clinician, friendResidents and families as the real teachers of patient experienceThe “poinsettias in April” lesson: small signals shape big trustWhy a health-tech conference led with connection (not features)Data & AI: accelerants that free us to be more human, not lessProductive disagreement and patient advocacy across disciplinesTrust + respect as the ground rules for hard conversationsListener reflection: What small signal could you fix today to raise trust immediately?
Duration: 00:31:18
Leading through complexity, not just change Part 2
Oct 09, 2025Show Notes
Resilience ≠ endless pushing: build comfort with discomfort; use challenge as a team-bonding accelerator when you face it together.Spot team drift early: when tension comes from the team, independence erodes the common goal—realign to the patient and the shared mission.Deciding in the fog: use process of elimination; discuss “bad options” to strengthen the good one; define success signals before you move.Easy path vs. hard path: easy isn’t “wrong.” If you don’t cut a new road today, pre-plan what it would take to cut it tomorrow.Experimentation culture: separate the person from the work (DISC l... Duration: 00:28:00Leading Through Complexity, Not Just Change
Oct 02, 2025Show Notes
Introduction to the theme: leading through complexity vs. changeDecision-making under pressure and the challenge of “armchair quarterbacking”Why the quality of information matters more than speed of decision-makingThe paradox of slowing down and speeding up in decision-makingHow government policy (like telehealth regulations) creates ripple effects of complexity in healthcareThe power of teams vs. individual leadership in healthcare decision-makingPersonal insights from Matt’s background in sports and leadershipEarly exploration of resilience: pushing through vs. preventing burnoutThis is Part 1 of 2 — subscribe so you don’t miss Part 2, where we discuss how leaders can foster resilience in themselves and their team Duration: 00:27:56Coaching Done Right Part 2
Sep 18, 2025Key Takeaways
Coaching ≠ outperforming. Performance expertise and coaching expertise are different muscles.Discomfort is data. If growth feels easy, you’re probably not growing.Trust follows vulnerability. Coaching conversations require safety, time, and honesty.Aim feedback at the work. Focus on the task/approach, not the person.Decide your mode. Coach, teach, or direct based on the question, urgency, and learning goal.Beat imposter syndrome with action. If the finish line is fuzzy, take the next step and practice. Duration: 00:30:30Coaching Done Right
Sep 10, 2025Episode Notes
Jamie and Matt discuss the idea of “experiencing wellness” through hormone therapy and health practices.Matt reflects on some of his favorite bosses and what they had in common.The conversation shifts into how great leaders act like coaches—seeing potential and helping others develop it.Matt explains how coaching differs from supervising or managing, with curiosity as a key factor.The role of different learning styles and how coaching adapts to each.How coaching shapes workplace culture, using examples from Your Health and its leadership approach.Teaser for part two, where they continue exploring the role o... Duration: 00:24:18Fear, Courage, and Hot Water Heaters Part 2
Aug 28, 2025Episode Notes
Jamie’s story of regret: the trapeze he didn’t swing on in El Salvador.How regret often comes not from what we did, but what we avoided.Fear’s purpose: when it protects us and when it holds us back.Biblical and historical reminders that “do not fear” is a universal human need.The role of encouragement from spouses, friends, and colleagues in building courage.How fear of failure causes inaction — and why inaction is often worse than failure.Practical steps for leaders to cultivate courage and embrace discomfort. Duration: 00:24:52Fear, Courage, and Hot Water Heaters Part 1
Aug 21, 2025Episode Notes
Jamie’s Mexico trip, Spanish lessons, and the joy of learning new things.The two types of people: those who want to learn more vs. those who defend what they already know.How discomfort fuels growth and why it’s often the best teacher.Matt’s story of replacing his hot water heater — and the lessons about courage, failure, and support.The role of fear of failure and fear of disappointment in leadership.Why every courageous act carries risk — and how to weigh it wisely.The importance of having a “cheering section” in your life, from spouses to men Duration: 00:28:2935,000 Choices Part 2
Jul 29, 2025What You’ll Learn:
How ego can cloud judgment—and what to do when it doesThe difference between collaboration and consensus in leadershipHow to recognize decision fatigue in yourself and othersWhy it’s okay to be wrong—and how to grow from itThe power of surrounding yourself with people who will tell you the truthKey Questions Explored:
How do you lead when no one agrees with you?What does accountability look like after a bad call?When should you trust your gut over your data?What happens when someone says, “I just can’t make another deci... Duration: 00:29:1635,000 Choices Part 1
Jul 22, 2025www.YourHealth.Org
Duration: 00:23:31Healthcare’s Secret Weapon? It’s Not AI. It’s Teamwork.
Jul 10, 2025Episode Notes
Why Matt refuses to buy fireworks (and how that’s weirdly related to healthcare spending) Proactive medicine: Why it saves lives and moneyThe evolving role of Community Health WorkersThe “Russian Doll” structure of care teams at Your Health Primary Care A real-world story of proactive, connected careTrust & empathy: What we can learn from Navy SEALs & surgery teamsSelf-care in high-stakes healthcare environmentsHow AI isn’t a threat—it’s your newest team member Why peptides and prevention are shaping the futureLeadership insight: Building resilient, compassionate healthcare teams Duration: 00:35:54BBQ, Blood Sugar & Bureaucracy: Happy Birthday America!
Jul 03, 2025Episode Highlights:
Why the Fourth of July hits different for healthcare professionalsGrowing up in a military family and how it shaped Matt’s valuesFireworks, peaches, and facility BBQs—holiday traditions in senior careReflections on government involvement in healthcare—what’s working, what’s notThe impact of Medicaid changes and how value-based care fits inWhy Disneyland ruined fireworks (and how to reframe your expectations)Key Takeaways:
Celebrate your country and challenge the systems that need reformHealthcare professionals must have a seat at the policy-making tableValue-based care isn't perfect—but it's a step in the right directionReferenced:<...
Duration: 00:28:50If You’re Always Right, You’re Probably Alone: Developing Your Inner Circle
Jun 26, 2025Topics Covered:
The difference between love and trust in leadershipWhy lonely leadership is optional, not inevitableHow to build an inner circle that challenges and supports youThe power of personality diversity (DISC framework)Why mutual accountability creates real team cultureWhy “trust” must be earned—or preservedThe danger of hiring people just like youWhy being uncomfortable might mean you’re on the right pathTakeaways:
Audit your inner circleDiversify your perspectiveExtend radical trust Duration: 00:32:52What Patients Want vs. What They Need: Who Decides?
Jun 05, 2025EPISODE NOTES
The concept of information asymmetry between patients and providersWhy clinical expertise isn’t enough without emotional intelligenceHow health literacy and “teach-back” transform patient outcomesWhy the guide, not the hero, plays the most important role in patient careHow healthcare can marry evidence-based decisions with patient valuesWhen too many options become overwhelming—and how to simplify decision-makingBuilding systems of collaboration instead of clinical controlTools for aligning patient needs with long-term outcomesA model for care where understanding is as important as interventionDuration: 00:36:58
The Identity of Healthcare — Are We a Service, a Right, or a Business?
May 29, 2025EPISODE NOTES
Matt Staub shares the three identities of healthcare: service, right, and businessHow orientation at Your Health reflects an inverted leadership modelThe paradox of patient expectations vs. financial sustainabilityThe role of creativity and innovation in modern healthcare systemsBalancing compassion with accountabilityEncouragement for leaders: why siloing healthcare identities limits progressA call to integrate values, systems, and people into a shared missionDuration: 00:37:11
Deadpool vs. Green Lantern: Innovation Under Constraint
May 22, 2025Episode Notes
Why compliance is just the minimum standardHow challenging “the way we’ve always done it” sparks innovationCreative brainstorming techniques from unexpected places (like Liquid Death)Why constraints can actually enhance creativityThe balance between being disruptive and being responsibleUsing data to validate or challenge conventional wisdomThe power of asking uncomfortable questions that lead to better systemsAligning incentives to drive behavior toward innovation and efficiencyExamples from healthcare and pop culture (Deadpool, iPads, Ryan Reynolds)Duration: 00:35:20
The Cost of Excuses and the Power of Ownership
May 16, 2025Podcast Notes
Why excuses are so common in healthcare — and why they’re dangerousThe difference between a reason and an excuseWhy modeling accountability as a leader builds trust and respectHow shame shapes our willingness to be vulnerableTools for shifting from blame to solution-oriented conversationsHow to create a psychologically safe culture where mistakes become learning opportunitiesTime management: why “I didn’t have time” is the most used (and abused) excuse
Duration: 00:32:24
Whose Responsibility Is the New Thing?
May 08, 2025In this episode of Experiencing Healthcare, Jamie sits down with Matt to tackle a common innovation roadblock: when great ideas fall flat because no one owns them. From software tools that never get used to communication that gets lost in translation, they explore why ownership matters more than ever—and how to take responsibility without overstepping. Whether you’re leading change or adapting to it, this conversation offers practical wisdom for staying aligned, accountable, and action-oriented.
Duration: 00:35:19The Value of Disruption: Finding Clarity in Chaos
May 01, 2025www.YourHealth.org
www.SCHomeRx.com
www.thedisruptedpodcast.com
www.experiencinghealthcare.com
Duration: 00:34:05Small Actions, Big Impact: The Ripple Effect of Caring Leadership
Apr 17, 2025www.YourHealth.org
www.SCHomeRx.com
www.thedisruptedpodcast.com
www.experiencinghealthcare.com
Duration: 00:33:23What Could Go Right? Rethinking Change in Healthcare
Apr 11, 2025www.YourHealth.org
www.SCHomeRx.com
www.thedisruptedpodcast.com
www.experiencinghealthcare.com
Duration: 00:32:58Who Are You Fighting For? Lessons from the Rise Conference
Mar 19, 2025www.YourHealth.org
www.SCHomeRx.com
www.thedisruptedpodcast.com
www.experiencinghealthcare.com
Duration: 00:33:31Balancing Growth and Purpose: Lessons from Your Health’s Expansion
Feb 14, 2025www.YourHealth.Org
www.SCHomeRx.Com
www.thedisruptedpodcast.Com
www.experiencinghealthcare.Com
Duration: 00:37:42Breaking Barriers: How Your Health is Revolutionizing Patient Care in 2025
Jan 31, 2025In this exciting kickoff to 2025, Jamie sits down with Your Health CEO Matt Staub to discuss the organization’s latest groundbreaking initiatives. From the expansion of the Community Health Integration (CHI) program to the launch of a new Durable Medical Equipment (DME) division and a return to hospice care, Your Health is reshaping the way healthcare is delivered. They also dive into the organization’s expansion into Florida, how healthcare is moving beyond the four walls of a hospital, and why integrated care teams are the future. Tune in for an insightful conversation about the future of patient-centered care and...
Duration: 00:37:10A Season of Gratitude: Reflecting on Healthcare, Friendship, and Innovation
Nov 21, 2024www.YourHealth.org
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Duration: 00:36:32The Power of Relationships: Revolutionizing Healthcare at Your Health
Sep 19, 2024www.YourHealth.org
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Duration: 00:29:20In & Out Burger
Sep 02, 2024www.YourHealth.org
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Duration: 00:31:06How much does it cost to do nothing?
Aug 22, 2024www.YourHealth.org
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Duration: 00:34:52Unstuck Yourself
Jun 06, 2024www.YourHealth.org
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Duration: 00:30:26Excellence Is Mundane
May 30, 2024www.YourHealth.org
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Duration: 00:28:30Inquiry Insights
May 17, 2024www.YourHealth.org
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Duration: 00:33:00To Do or Not to Do
May 09, 2024www.YourHealth.org
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Duration: 00:31:12Relationships, Communication, & Feedback
Apr 29, 2024www.YourHealth.org
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Duration: 00:33:58Health Coaches & Dietitians
Apr 04, 2024www.YourHealth.org
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Duration: 00:32:46The HIMSS Conference Recap
Mar 25, 2024www.YourHealth.org
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Duration: 00:38:28Palliatiive Care Specialty
Mar 14, 2024www.YourHealth.org
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Duration: 00:27:52Consulting PharmD & Diabetic Specialists
Mar 04, 2024www.YourHealth.org
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Duration: 00:00:04Care Teams, Specialties Part 2
Feb 20, 2024www.YourHealth.org
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Duration: 00:42:54Patient-Centered Care Teams: Specialties Part 1
Feb 12, 2024www.YourHealth.org
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Duration: 00:28:04Patient Centered Care Teams
Feb 06, 2024www.YourHealth.org
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Duration: 00:42:31Your Health 2024
Jan 08, 2024www.YourHealth.org
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www.MainStreetPhysicians.com
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Duration: 00:31:52End of The Year As We Know It
Jan 01, 2024www.YourHealth.org
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Duration: 00:27:44The Future of Your Health in 2024
Dec 11, 2023www.YourHealth.org
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Duration: 00:48:58Tale of Two Patients
Nov 24, 2023www.YourHealth.org
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Duration: 00:35:30Your Health
Nov 06, 2023www.YourHealth.org
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Duration: 00:31:182023 Healthcare Con Recap
Oct 24, 2023www.SCHouseCalls.com
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Duration: 00:35:22New Roles & New Opportunities
Oct 16, 2023www.SCHouseCalls.com
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Duration: 00:28:50Team
Oct 02, 2023www.SCHouseCalls.com
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Duration: 00:30:35Chan, Chan, Change!
Sep 18, 2023www.SCHouseCalls.com
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Duration: 00:32:41Success & Failure
Sep 04, 2023www.SCHouseCalls.com
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Duration: 00:31:04The Plan
Aug 28, 2023www.SCHouseCalls.com
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Duration: 00:34:13The Guide
Aug 08, 2023www.SCHouseCalls.com
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Duration: 00:34:43Three Problems
Jul 31, 2023www.SCHouseCalls.com
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Duration: 00:30:27What A Patient Wants
Jul 24, 2023www.SCHouseCalls.com
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Duration: 00:28:55Patient Transformation
Jul 17, 2023www.SCHouseCalls.com
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Duration: 00:34:12Patient Experience
Jul 10, 2023www.SCHouseCalls.com
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Duration: 00:29:23Narrative Based Marketing
May 29, 2023www.SCHouseCalls.com
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Duration: 00:37:11HIMSS Conference Recap
May 01, 2023www.SCHouseCalls.com
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Duration: 00:29:44Solutions
Apr 10, 2023www.SCHouseCalls.com
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Duration: 00:36:25Mental Health & Ted Lasso
Mar 27, 2023www.SCHouseCalls.com
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Duration: 00:36:16Success
Feb 13, 2023www.SCHouseCalls.com
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Duration: 00:31:10Failure
Jan 23, 2023www.SCHouseCalls.com
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Duration: 00:32:472022 & 2023
Jan 02, 2023www.SCHouseCalls.com
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Duration: 00:32:14What's Wrong with Healthcare Part III
Dec 30, 2022www.SCHouseCalls.com
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Duration: 00:35:12What's Wrong With Healthcare Part II
Dec 05, 2022www.SCHouseCalls.com
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Duration: 00:40:18What's Wrong With Healthcare? Part 1
Nov 21, 2022www.SCHouseCalls.com
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Duration: 00:32:59Nurse Practitioner Week 2022
Nov 14, 2022www.SCHouseCalls.com
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Duration: 00:26:00Catching Up
Nov 07, 2022www.SCHouseCalls.com
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Duration: 00:32:22Assisted Living
Sep 23, 2022www.SCHouseCalls.com
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Duration: 00:38:51Motivation
Sep 12, 2022www.SCHouseCalls.com
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Duration: 00:33:40Goal Setting
Aug 15, 2022www.SCHouseCalls.com
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Duration: 00:30:14Priorities
Jul 25, 2022www.SCHouseCalls.com
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Duration: 00:32:52Patient Experience
Jul 05, 2022www.SCHouseCalls.com
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Duration: 00:31:15Change
Jun 27, 2022www.SCHouseCalls.com
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Duration: 00:28:34Partnerships
Jun 06, 2022www.SCHouseCalls.com
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Duration: 00:34:36Integrated Health Services
May 23, 2022www.SCHouseCalls.com
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Duration: 00:36:38The Letter
May 16, 2022www.SCHouseCalls.com
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Duration: 00:33:32Opportunity Knocks
May 02, 2022Experiencing Healthcare Survey
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Duration: 00:31:45The Easy Button
Apr 25, 2022www.SCHouseCalls.com
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Duration: 00:32:45Hakuna Matata
Apr 12, 2022Experiencing Healthcare Podcast Survey
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Duration: 00:37:57Better Together
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Duration: 00:36:01The Hero, The Guide, The Victim & The Villain
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Duration: 00:31:09Be Our Guest
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Duration: 00:32:12Effective Communication
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Duration: 00:30:41Value Based Care
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Duration: 00:40:17The Business of Healthcare
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Duration: 00:34:21Celebrating The Wins & Looking Forward
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Duration: 00:42:54Story
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Duration: 00:24:11Good Data = Good Care
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Duration: 00:37:15Focus
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Duration: 00:29:42What I Have Learned This Week
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Duration: 00:25:49Nurse Practitioner Week
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Duration: 00:30:58Leading Healthcare
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Duration: 00:30:45
Two Types of People
Oct 22, 2021Today Matt talks about "Two Different Kinds of People." A person who knows what they want and is willing to go through whatever it takes to get it, and a person who is ready to settle to get what they want right now. Matt also discusses the LTC University Provider Conference and its impact on many of the Healthcare Providers that attended. We hope you enjoy this episode!
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Duration: 00:29:03